We do our best to make contact and referrals as smooth and simple as possible. We offer you a flexible referral process that makes sure a comprehensive assessment is carried out and a decision made on whether we can meet a person’s needs to a time-scale that suits you. Referrals come from a wide variety of channels including care managers, social workers, care brokerage departments, hospital clinicians or directly from family members themselves
Each person referred is an individual whose needs, abilities and personality are assessed in detail to work out their suitability for placement within one of our services.
We place a great deal of emphasis on our pre-admission assessment in order to properly understand the needs and wishes of the person. This may incorporate information from many sources including the family, social workers, nurse assessors, previous placements, consultants and clinicians, and particularly, the individuals themselves.

